Things to do Before the Interview 430-05-20-45-15

(Revised 05/01/13 ML3365)

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  1. Register the application if it is received prior to the interview.
  2. Copy the MOIA (Monthly Inquiry Authorization) screens (Function 3 on MOMM menu).
  3. Read the last narrative.
  4. Check case alerts.
  5. Review the last application or application for review.
  6. Check FACSES and New Hire.
  7. Check DIRE to see if there are any outstanding claims.
  8. If there is an outstanding claim, check NOHS to see if the client received a Treasury Offset Notice (TOP). If so, and the application is being approved, contact the State Office so the State Office can set the client to "inactive" in the TOP file and reopen the claim. Recoupment will then begin with allotment reduction. Regulations prohibit collection from TOP if the client is an open SNAP case, unless the client is eligible for a zero benefit.
  9. Put packet together:
  1. DN 696 - Simplified Reporting Information Fact Sheet
  2. SFN 385 Affidavit for SNAP Work Requirements or SFN 353 - Affidavit for SNAP BEST Work Registrants
  3. Checklist for requested verifications
  4. Any other forms that may be pertinent to the case

(i.e. IIM account, authorization for release of information)

  1. SFN 187 - Medical Expense Verification Worksheet